What Are Cloud Communication Solutions?

Most businesses are transitioning to the cloud for their communications. A study indicated by Forbes states that around 80% of businesses will have cloud communications strategies by 2020.

The rising popularity of cloud communications is thanks to its various financial and technical benefits. Businesses now have the ability to perform at levels of efficiency like never before due to the amazing features the cloud has been able to bring them. Let’s revise a few of these benefits.

Work Flexibility

The days of not being able to attend a customer’s calls are now over. Voicemails would get lost, calls unanswered, and customers would be left with doubts. Now with cloud communications, you’re able to be reached wherever and whenever on any device at your disposal.

This has changed how workplaces function today, now more companies are focusing on elaborating home office and remote work strategies to become an integral part of the workforce.


Considering that there’s a lot more mobile accessibility thanks to cloud communications, it also creates more opportunities to make virtual teams that work efficiently. There’s no reason anymore to be crammed inside of an office space; from locations all over the world you’re able to be constantly connected with your co-workers and complete projects.

The most common cloud communication solutions used in these settings are video conferences, productivity, and scheduling applications. They’re able to be accessed anywhere at any time, allowing workers to take their office with them anywhere they go.

Easily Adaptable

The workforce is being crowded by individuals who’ve been raised in the digital era. Millennials are going to be the bulk of any workforce and in the future, those of Generation Z, whose lives will be entirely digital are going to enter it as well.

Therefore transitioning to cloud communications is going to be a fairly easy task since various applications and tools like these are already being used in the homes of that are going to enter the workforce.

Groundbreaking Technology

Cloud communications software allows you to not worry about technical updates and upgrades. Through the click of a button, you’re able to access groundbreaking technology that is going to provide you with a setup that’s going to curate a great experience for your business and its customers.

Cloud service providers (CSPs) are always coming up with great ways to give their clients new features that shall uplift their communications strategy. The providers will handle all the maintenance details, all you have to do is focus on how to use the service to your benefit.

Data Security

One of the most prized features of any cloud communications systems is their ability to provide data protection. Data is now considered to be today’s oil. It’s a valuable asset that should be safeguarded at all cost for the growth of any business.

Your data is protected by encryption, this guarantees that everything, to your proposals, conversations, and archives are inaccessible without a security key.

Reasonable Costs

Most companies are looking to make the transition to a communications strategy based on the cloud— usually for financial reasons. Nevertheless, there’s more to consider when determining the total costs other than comparing different service providers.

Cloud investment does not require an expensive initial payment for hardware and physical infrastructure. Your provider will handle all that has to do with support and maintenance. Therefore instead of comparing prices, consider the efficiency of the previously mentioned factors.

Implementing cloud communications are now a standard setting for most businesses, thanks to the various tools and applications that will help upscale your business and the money it will save you in the long run.

Easily Scalable

What’s important to consider when growing a business is making the right investments based on the size of your organization in the coming years. With cloud communications, that job’s practically done. These solutions grow as your business grows.

This is because most providers are pay-per-user and in some cases, pay by feature. Therefore, the hassle about figuring out how your business is going to develop is non-existent with the various features that cloud communications have to offer.

To further understand the cloud and see which option is best for you, we offer you business communication solutions in the Miami area.

Contact us today!